Privacy policy

Welcome to AirOnwardTicket (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://aironwardticket.com/ and related services (collectively, the “Service”).

By accessing or using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information that can be used to identify you, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing information (payment is processed securely via third‑party payment providers; we do not store full credit/debit card details)
  • Travel details necessary to generate an onward ticket (such as departure city, destination, travel date)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on the website
  • Referring URLs

This data helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and deliver our onward ticket service
  • To process payments and confirm orders
  • To send booking confirmations, tickets, and service-related emails
  • To respond to inquiries and provide customer support
  • To prevent fraud, abuse, or unauthorized access
  • To comply with legal and regulatory obligations
  • To improve our website, services, and marketing efforts

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your fundamental rights

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data only with:

  • Payment service providers (such as PayPal or Stripe) to process transactions securely
  • Email service providers to deliver transactional emails
  • Technology and hosting providers to maintain website functionality
  • Legal or regulatory authorities if required by law

All third‑party partners are required to protect your data and use it only for the intended purpose.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or regulatory requirements

Once the data is no longer needed, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze traffic and user behavior
  • Improve performance and user experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

AirOnwardTicket
Website: https://aironwardticket.com/
Email: [email protected]

This Privacy Policy is designed specifically for the onward ticket service provided by AirOnwardTicket.